How to STOP MTN Nigeria from stealing your credit

Are you among majority of Nigerians who lament about frequent deduction of your hard earned airtime? Have you called customer care over and over again without getting your credit deduction issue resolved? Are you tired of calling customer care centre? If your answers to the above questions are YES..this article is for you!

Truth about the value added services that deduct your credit!

Over %90 are not from MTN Nigeria. They are from normal citizens who create these services to make money. They only pay loyalty to the service provider. The core MTN value added services are:

• Caller Tunes
• Caller Feel
• Game plus
• Music plus
• MTN Play

Other services that deduct credit are: Mega hunt lottery service and yafu yafu cash promo. You and I know that there are hundreds of other services with some crazy names that do nothing but to consume your airtime.

These services have no mercy meh. They can make you run mad for five minutes with the way they wipe off your credit! Music Plus is the real boss here… that value added service can deduct credit strategically like this: 50 naira, 100 naira, 150 naira, 250 naira etc J

Enough of this…lets get to the main issue which is how to deactivate these services without calling customer care.

How to stop mtn value added services from stealing your airtime

For MTN Play: simply dial *700*8#, once you dial this code…if you have mtn play service on your line, they will be displayed. If you don’t have any on this platform, the system will also notify you. In a situation where you see services displayed there, simply select the number that accompanies each of the services listed on your screen. It’s easy and you can do it. I do this every week to ensure I don’t have any service from that platform.

To stop Music Plus: this one can only be stopped from auto renewing. This means once the current subscription elapses, you won’t be charged again except you opt-in again. All you need to do is simply send Stop as a text message to 5900.

For Caller feel, though this service is very useful and the best on the MTN platform, some people still don’t want it. My brother and my sister, simply send STOP as a text message to 50016. No big deal, you’re out joor.

Caller tunes: This one is Oga dey boss. This one has finished many people for many years now. This is quite simple to manage. To cancel this service…simply send NO as a text message to 4100 or dial *410*7#, if you simply want to remove some songs or remove songs completely while leaving the MTN default caller tunes, simply dial *410*2# and follow the options therein.

Now mtn has provided a platform for you to manage your value added services. That is *123*5#. When you dial this code… you will be provided with options:

1.      MyContent Services

2        Myplay services

3.      MyCaller Tunez

4.      Mobile Advertising

5.      My Music Plus

Now simply select the corresponding numbers for each of the option you see on your screen to viw what you have under such selected platform. For example, you want to know if you have services deducting your credit classified under MyContent Services, simply select number 1 on your phone and send back to the system. Once you do this you will be provided with the following options:

1.      Available Content Services

2.      My Active Services

99. Exist. Now, to check if you have services under MyContent Services, simply select option 2 which is My Active Services to view if you have any service under this platform. If you have, it will be shown to you sharp, sharp. You will also see option to remove those you see.

Among these options, the number two option is for MTN play services. There are hundreds of services running under this platform. Now, when you select option two which is MyPlay services, you will be taken to the MTN Play USSD menu. To check if you are subscribed to any of the services, simply select option 8 from the available options you will see there. The option 8 is titled My Services. If you see any service there simply deactivate it.

Services that may never appear on the VAS menu list

Now there are some stubborn services that will never appear on the vas menu list. They are the services I will be talking about in my next article. Thanks for reading.

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